Need help? Start hereFrequently asked questions
Find all the details you need about our product and billing. If you still have questions, visit our Contact us page or email us at support@usehue.com—we’re happy to help!
Yes! After purchasing a package, you can customize your logo anytime with unlimited changes to text, colors, layout, and icons at no additional cost.
You pay once per logo—no hidden fees, no subscriptions, just a simple one-time payment.
Of course! Our support team is available via email at support@usehue.com or by phone at +1 855 525 2308, Monday to Friday from 9 AM to 6 PM EST. If you contact us outside these hours, we’ll respond on the next business day
With the Lite plan, you’ll receive a single PNG file, perfect for medium-resolution use. For high-resolution and scalable options, our premium package includes optimized Vector SVG, PDF, and transparent PNG files that maintain their quality no matter the size.
You can design a logo for free with our editor, but you’ll need to purchase a plan to download and use it. Once you buy a logo package, you’ll receive all files as a ZIP download. For future edits and access, you can always find and download your latest logo from the My Logos page in your account.
Yes! Once you purchase a logo, you can use it for both personal and commercial purposes. With the premium logo plan, you’ll also receive pre-sized logo files optimized for social media platforms like YouTube, Facebook, Instagram, and LinkedIn.
All your edits and customizations are automatically saved on the My Logos page in your Hue account.
If you find a logo you love, make a quick edit to trigger auto-save so you can easily find it later in your My Logos page. With millions of logos generated daily, an unsaved design is nearly impossible to track down. If you can’t find it, try creating a new one with our Logo Maker—you might love it even more!
You can design as many logos as you like for free and only pay when you’re ready to download your final logo package.
Once you purchase your logo, you’re free to use it for both commercial and non-commercial purposes. However, the copyright applies to your logo as a whole, not the individual elements. Since our icons and fonts come from a shared database, we can’t guarantee exclusive rights to those specific elements. If you plan to copyright or trademark your logo, we recommend consulting a trademark attorney in your region.